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Terms And Conditions

Welcome to Best Private Limo! These Terms of Use (“Terms”) govern your access to and use of the Best Private Limo app (“App”), a luxury limousine booking service operated by BEST PRIVATE LLC (“Company,” “we,” “us,” or “our”). By accessing or using the Best Private Limo App, you (“User,” “you,” or “your”) agree to comply with and be bound by these Terms.

1. Eligibility

By using the Best Private Limo App, you represent and warrant that:

  • You are at least 18 years of age (or the age of majority in your jurisdiction).

  • You are legally capable of entering into binding contracts.

  • You have the necessary devices and internet connection to access the App.

2. Account Creation

In order to book services through the Best Private Limo App, you must create an account. During registration, you will be asked to provide personal information including your name, contact details, payment information, and other relevant data. You agree to provide accurate, current, and complete information and to update your information as necessary.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you believe that your account has been compromised, you must notify us immediately.

3. Services Provided

The Best Private Limo App allows users to book luxury limousine rides provided by professional drivers (“Drivers”). The services include, but are not limited to, ride bookings, real-time tracking, payment processing, and customer support.

The Company reserves the right to modify, update, or discontinue the App or any of its features at any time, without notice.

4. Booking and Payment

  • Booking: Users can book a limousine ride through the App by selecting their desired route, date, and time. The availability of vehicles and Drivers may vary.

  • Payment: All payments for services booked through the App must be processed securely through the payment methods available on the platform. Users agree to pay the full price for services rendered, including any applicable taxes, fees, or surcharges. Payment is due at the time of booking, unless otherwise specified.

5. Pricing and Charges

The Company will provide pricing details for services within the App before the booking is confirmed. Prices are subject to change, and additional charges may apply, including but not limited to:

  • Extra time or distance traveled

  • Tolls, parking, or other incidental fees

  • Service fees, gratuities, or administrative charges

6. User Responsibilities

By using the App, you agree to:

  • Comply with all applicable laws, regulations, and guidelines when using the services.

  • Use the App in a manner that is respectful and considerate to the Drivers and other users.

  • Not engage in any illegal, offensive, or abusive behavior while using the services.

  • Refrain from damaging or tampering with the App or any vehicle provided through the service.

7. Cancellation Policy

  • Users may cancel their booking at least [insert time period] before the scheduled ride without incurring any penalties. Cancellations made after this period, or no-shows, will result in no refund or compensation.

No Refund Policy:
All bookings made through the Best Private Limo App are final. The Company does not offer any refunds for cancellations, no-shows, or any other reason once a booking has been confirmed. By booking through the App, you acknowledge and agree to this no-refund policy.

8. Ratings and Reviews

Users may rate and review their experience with the Driver and the service. Reviews should be constructive, respectful, and honest. The Company reserves the right to remove any content that violates these Terms or is deemed inappropriate.

9. Limitation of Liability

To the fullest extent permitted by law, the Company is not liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use the App, including but not limited to damage to property, loss of data, or personal injury. The Company’s total liability for any claim related to these Terms shall not exceed the amount paid by you for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, employees, agents, and third-party service providers from and against any claims, losses, liabilities, expenses, or damages arising out of your use of the App or violation of these Terms.

11. Privacy and Data Security

Your use of the App is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the App, you consent to the collection and use of your data as described in the Privacy Policy.

12. Termination of Account

The Company may suspend or terminate your account at any time if you violate these Terms or engage in behavior that is harmful or disruptive to the service. You may also close your account by contacting customer support.

13. Amendments to Terms

The Company reserves the right to update or modify these Terms at any time. Any changes will be posted within the App or on our website, and the effective date will be updated accordingly. Continued use of the App after changes are made constitutes acceptance of the revised Terms.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [insert jurisdiction]. Any dispute, claim, or controversy arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of [arbitration organization] or by a court of competent jurisdiction, as applicable.

15. Contact Us

If you have any questions or concerns regarding these Terms or the Best Private Limo App, please contact us at:

BEST PRIVATE LLC

By using the Best Private Limo App, you acknowledge that you have read, understood, and agree to these Terms of Use.

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